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	<title>Comments on: Customer Relationship Management systems are NOT new!</title>
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	<link>http://lars-hilse.de/the-web-tactician/2008/04/07/customer-relationship-management-systems-are-not-new/</link>
	<description>Management Consultants for Web Strategy and E-Business Development, CRM, SEO, SEM, Paid Inclusion, Social Media, Marketing</description>
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		<title>By: Lars Hilse</title>
		<link>http://lars-hilse.de/the-web-tactician/2008/04/07/customer-relationship-management-systems-are-not-new/comment-page-1/#comment-5571</link>
		<dc:creator>Lars Hilse</dc:creator>
		<pubDate>Tue, 23 Jun 2009 02:02:08 +0000</pubDate>
		<guid isPermaLink="false">http://lars-hilse.de/the-web-tactician/2008/04/07/customer-relationship-management-systems-are-not-new/#comment-5571</guid>
		<description>&lt;span class=&quot;topsy_trackback_comment&quot;&gt;&lt;span class=&quot;topsy_twitter_username&quot;&gt;&lt;span class=&quot;topsy_trackback_content&quot;&gt;Customer Relationship Management systems are NOT new! http://adjix.com/6ebr&lt;/span&gt;&lt;/span&gt;</description>
		<content:encoded><![CDATA[<p><span class="topsy_trackback_comment"><span class="topsy_twitter_username"><span class="topsy_trackback_content">Customer Relationship Management systems are NOT new! <a href="http://adjix.com/6ebr" rel="nofollow">http://adjix.com/6ebr</a></span></span></span></p>
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	<item>
		<title>By: Lars Hilse</title>
		<link>http://lars-hilse.de/the-web-tactician/2008/04/07/customer-relationship-management-systems-are-not-new/comment-page-1/#comment-5756</link>
		<dc:creator>Lars Hilse</dc:creator>
		<pubDate>Tue, 23 Jun 2009 01:02:08 +0000</pubDate>
		<guid isPermaLink="false">http://lars-hilse.de/the-web-tactician/2008/04/07/customer-relationship-management-systems-are-not-new/#comment-5756</guid>
		<description>&lt;span class=&quot;topsy_trackback_comment&quot;&gt;&lt;span class=&quot;topsy_twitter_username&quot;&gt;&lt;span class=&quot;topsy_trackback_content&quot;&gt;Customer Relationship Management systems are NOT new! http://adjix.com/6ebr&lt;/span&gt;&lt;/span&gt;</description>
		<content:encoded><![CDATA[<p><span class="topsy_trackback_comment"><span class="topsy_twitter_username"><span class="topsy_trackback_content">Customer Relationship Management systems are NOT new! <a href="http://adjix.com/6ebr" rel="nofollow">http://adjix.com/6ebr</a></span></span></span></p>
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	</item>
	<item>
		<title>By: Manuj Darshan</title>
		<link>http://lars-hilse.de/the-web-tactician/2008/04/07/customer-relationship-management-systems-are-not-new/comment-page-1/#comment-5435</link>
		<dc:creator>Manuj Darshan</dc:creator>
		<pubDate>Fri, 12 Jun 2009 08:21:07 +0000</pubDate>
		<guid isPermaLink="false">http://lars-hilse.de/the-web-tactician/2008/04/07/customer-relationship-management-systems-are-not-new/#comment-5435</guid>
		<description>True. Any solutions for customer who become patrons who know &amp; plagiarize way of working:)</description>
		<content:encoded><![CDATA[<p>True. Any solutions for customer who become patrons who know &amp; plagiarize way of working:)</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Lars Hilse</title>
		<link>http://lars-hilse.de/the-web-tactician/2008/04/07/customer-relationship-management-systems-are-not-new/comment-page-1/#comment-5572</link>
		<dc:creator>Lars Hilse</dc:creator>
		<pubDate>Mon, 09 Mar 2009 13:26:03 +0000</pubDate>
		<guid isPermaLink="false">http://lars-hilse.de/the-web-tactician/2008/04/07/customer-relationship-management-systems-are-not-new/#comment-5572</guid>
		<description>&lt;span class=&quot;topsy_trackback_comment&quot;&gt;&lt;span class=&quot;topsy_twitter_username&quot;&gt;&lt;span class=&quot;topsy_trackback_content&quot;&gt;The evolution of customer relationship management (CRM) http://bit.ly/KAT7A&lt;/span&gt;&lt;/span&gt;</description>
		<content:encoded><![CDATA[<p><span class="topsy_trackback_comment"><span class="topsy_twitter_username"><span class="topsy_trackback_content">The evolution of customer relationship management (CRM) <a href="http://bit.ly/KAT7A" rel="nofollow">http://bit.ly/KAT7A</a></span></span></span></p>
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	<item>
		<title>By: Lars Hilse</title>
		<link>http://lars-hilse.de/the-web-tactician/2008/04/07/customer-relationship-management-systems-are-not-new/comment-page-1/#comment-5573</link>
		<dc:creator>Lars Hilse</dc:creator>
		<pubDate>Thu, 05 Mar 2009 03:23:04 +0000</pubDate>
		<guid isPermaLink="false">http://lars-hilse.de/the-web-tactician/2008/04/07/customer-relationship-management-systems-are-not-new/#comment-5573</guid>
		<description>&lt;span class=&quot;topsy_trackback_comment&quot;&gt;&lt;span class=&quot;topsy_twitter_username&quot;&gt;&lt;span class=&quot;topsy_trackback_content&quot;&gt;Customer Relationship Management systems are NOT new! http://bit.ly/KAT7A&lt;/span&gt;&lt;/span&gt;</description>
		<content:encoded><![CDATA[<p><span class="topsy_trackback_comment"><span class="topsy_twitter_username"><span class="topsy_trackback_content">Customer Relationship Management systems are NOT new! <a href="http://bit.ly/KAT7A" rel="nofollow">http://bit.ly/KAT7A</a></span></span></span></p>
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	<item>
		<title>By: Lars Hilse</title>
		<link>http://lars-hilse.de/the-web-tactician/2008/04/07/customer-relationship-management-systems-are-not-new/comment-page-1/#comment-5720</link>
		<dc:creator>Lars Hilse</dc:creator>
		<pubDate>Thu, 05 Mar 2009 02:23:04 +0000</pubDate>
		<guid isPermaLink="false">http://lars-hilse.de/the-web-tactician/2008/04/07/customer-relationship-management-systems-are-not-new/#comment-5720</guid>
		<description>&lt;span class=&quot;topsy_trackback_comment&quot;&gt;&lt;span class=&quot;topsy_twitter_username&quot;&gt;&lt;span class=&quot;topsy_trackback_content&quot;&gt;Customer Relationship Management systems are NOT new! http://bit.ly/KAT7A&lt;/span&gt;&lt;/span&gt;</description>
		<content:encoded><![CDATA[<p><span class="topsy_trackback_comment"><span class="topsy_twitter_username"><span class="topsy_trackback_content">Customer Relationship Management systems are NOT new! <a href="http://bit.ly/KAT7A" rel="nofollow">http://bit.ly/KAT7A</a></span></span></span></p>
]]></content:encoded>
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	<item>
		<title>By: Amanda</title>
		<link>http://lars-hilse.de/the-web-tactician/2008/04/07/customer-relationship-management-systems-are-not-new/comment-page-1/#comment-2</link>
		<dc:creator>Amanda</dc:creator>
		<pubDate>Mon, 07 Apr 2008 16:20:47 +0000</pubDate>
		<guid isPermaLink="false">http://lars-hilse.de/the-web-tactician/2008/04/07/customer-relationship-management-systems-are-not-new/#comment-2</guid>
		<description>I am not suprised by that information.  I think about the company that I worked for back in Colorado.  Our guest (customer) relations scores were through the roof passing.  We were number one since I started till the moment I left because of my other associates and I.  Well, I come to find out yesterday, that this past week, was the first time that they had a passing score since I left; fyi, that was back in June of 07.  Long story short, when you make your customers/guests/clients feel special, like they honestly mean something to you/your company, they will be around for a very long time.</description>
		<content:encoded><![CDATA[<p>I am not suprised by that information.  I think about the company that I worked for back in Colorado.  Our guest (customer) relations scores were through the roof passing.  We were number one since I started till the moment I left because of my other associates and I.  Well, I come to find out yesterday, that this past week, was the first time that they had a passing score since I left; fyi, that was back in June of 07.  Long story short, when you make your customers/guests/clients feel special, like they honestly mean something to you/your company, they will be around for a very long time.</p>
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